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Water Rate Public Hearing

The City of Hillsboro Water Department carefully manages drinking water rates, and strives to ensure equity and affordability for all customers. Water rates are designed so all customers pay their fair share based on how they use the City of Hillsboro’s water system and how much water they use.

Proposed 2019 Water Rate Increases

In 2018, the Hillsboro Water Department completed a Water Rate Study and Cost of Service Analysis. Based on the results, the Water Department is proposing water rate increases based on cost-of-services – calculated separately for each retail customer class for 2019:

If approved by the City of Hillsboro Utilities Commission, any water rate adjustment will take effect on Friday, February 1, 2019, and will be applied only to the water portion of the City Utility Bill, not to Sanitary Sewer, Surface Water Management, or Transportation Utility services. 

Single-Family Residential Customers

The proposed 2019 water rate increase is five percent for single-family residential customers, who make up 91 percent of the Water Department’s total retail customers. If the proposed adjustment for that class is approved the water portion of the City Utility Bill for a single-family residential customer using approximately 6,000 gallons of water per month for example would increase by $1.61 (or five percent), from $32.74 to $34.35. 

For specific water rate adjustment information for each customer class, visit

Water Rate Public Hearing

On Tuesday, November 13, 2018, the City of Hillsboro Utilities Commission will host a Water Rate Public Hearing at 6:30 pm in Room 113 inside the Hillsboro Civic Center at 150 East Main Street.

At the hearing, the Utilities Commission invites the community served by the Hillsboro Water Department to provide input on the proposed 2019 water rate adjustments – set separately for each customer class based on cost-for-service. Information will also be provided on: 

  • How water rates support the operation and maintenance of Hillsboro’s water system
  • The primary factors influencing Hillsboro’s water rate adjustments
  • Affordability resources available for water customers
  • Steps being taking to strategically finance major water infrastructure investments over time

Public Hearing Materials


You can also submit input on the proposed 2019 separate water rate increases for each customer class by phone, online, email, or in-person for Utilities Commission consideration until 12 pm on Friday, December 7, 2018. Here’s how:

Next Steps  

The Utilities Commission will consider taking action on the proposed water rate adjustments on Tuesday, December 11, 2018, at 1:30 pm in Room 207 at the Hillsboro Civic Center, 150 East Main Street. Members of the public are welcome to attend; however, public comment will not be taken at this meeting. Opportunities for public comment are listed above.

If approved by the City of Hillsboro Utilities Commission, any water rate adjustment will take effect on Friday, February 1, 2019.

Additional information on proposed 2019 water rate adjustments for each customer class, along with the Water Rate Public Hearing agenda and presentations, and water rate questions and answers, will be posted at

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