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Welcome to Hillsboro's Digital Newsroom! Here you will find Hillsboro's latest news and announcements. If you are a member of the media and need additional assistance, please contact us at 503-681-6100.

Door-to-Door Water Testing Not Associated with Hillsboro Water Department

Post Date:07/10/2017 8:43 AM

The City of Hillsboro Water Department has received notification from customers of salespeople in the community knocking on doors and offering free in-home water quality testing.

The salespeople are not associated with the City of Hillsboro and/or the Hillsboro Water Department.

These offers to test in-home tap water for free are often part of a sales promotion.

Employees from the Hillsboro Water Department may knock on customer doors to ask a few water-related questions or provide information. Employees will never ask to enter your home without a previous appointment.

The public is reminded of the following safety tips in situations like this:  

  • Do not open the door to someone you don't know.
  • Ask for proper official identification. Water Department employees always carry identification badges.
  • Look for a city utility vehicle. Water Department employees always drive "E-plate" vehicles with logos.
  • Call the police if you feel suspicious about someone at your door.
  • Share information about suspicious people with your neighbors.
  • Ask for the person's purpose for being there.
  • Do not allow anyone unknown to enter your home without a bona fide prior appointment.
  • If someone knocks on your door claiming to be from the Hillsboro Water Department, ask to see an identification badge and/or call and check with the Water Department at 503-615-6700.

We want to reassure customers the City of Hillsboro’s high-quality drinking water is safe, reliable, and continues to meet and exceed all Federal and State requirements. For questions or concerns related to water quality, access the 2017 Water Quality Report or contact the Hillsboro Water Department by phone, online, e-mail, or in-person.




City of Hillsboro Water Department, 150 E Main Street, Third Floor, Hillsboro, OR 97123

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