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Hillsboro Police Names Philipp Malm Professional Staff Employee of the Year

Post Date:03/05/2019 9:43 am

Malm employee of the yearHillsboro Police recently named Philipp Malm, Professional Staff Employee of the Year! Records Specialist Malm joined the Hillsboro Police Department in September 2013 and is a devoted member of this agency.  Whether it's short-notice overtime or assuming additional responsibilities, his professionalism and positive attitude are undeniable.

Philipp consistently exceeds customer service expectations by going above and beyond for our citizens.  In September 2018, a woman fell on cement outside the police department.  Philipp rushed to her aid without hesitation.  Ensuring she did not need medical attention, he helped her up and into the lobby to assist her with her original police need.  She was thankful for his assistance, and said she could not have gotten up without his help.

Another example of his outstanding customer service - One afternoon, a mother came into the police department seeking help.  The mother was distraught because her son was stealing from his daycare and she wanted an officer to speak to him.  Since the officers were busy on the road, Philipp took time to speak with the boy about the consequences of stealing.

In addition to his ability to form strong relationships with our citizens, he does not hesitate to assist officers or professional staff with their needs.

Congratulations, Philipp and thank you for what you do day in and day out!

 

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