COVID-19 Notice – City facilities and playgrounds are closed until further notice in an effort to mitigate the spread of COVID-19 in our community. Dog parks, tennis courts, and select park amenities are open.
Get the latest coronavirus updates on our COVID-19 webpage.
Para actualizaciones sobre el coronavirus en español, visite a nuestra página de noticias.

New User Logging In

Press Enter to show all options, press Tab go to next option

Prior to logging into the ProjectDox application, the following actions must be completed

If your computer has pop-up blockers installed, you will need to disable pop-up blocking in order to utilize ProjectDox. Disabling pop-up blocking will be required for each login instance, unless you select the “always allow pop-ups” option (recommended).

The login page has an MSI (Microsoft Silent Install) component required to install all necessary ProjectDox ActiveX controls. This installation will only need to be done once and if you are using Internet Explorer as your browser; if you utilize a different computer it will require another installation for each unique computer (see below).  If using another browser there is no need for a viewer install.

Account Creation Options

There are two ways an account can be created.  The first option is located on our ProjectDox Login page, and can be started by selecting the Create an Account button as shown below.

 New User Getting Started - Create an Account Example from Login Page

The second option is being added to the system through your project by City staff.  You will receive an email just as the instructions are shown below.

Create an Account

If you are not being added to the system by City Staff, you can create an account yourself.  First by selecting the Create An Account button, you will then be prompted to enter information about yourself.  When you have completed required fields, select the Create My Account button at the bottom of the page.

 New User Getting Started - Create an Account Form Example

Next, you should have received an email with a confirmation code.  This email is labeled Welcome Portal, New Account Request.  

 New User Getting Started - Create and Account Email Example

When you receive the New Account Request email, click on the link to the right of “Click to verify password”.  Note the Verification Code above to enter into the next screen.

Creating Your Password 

Enter the verification code into the field shown below and click Continue. If you do not use the verification code given within four hours, it will expire. Click on the Resend Code button to get a new verification code via email.

New User Getting Started - Create an Account Verification Code Entry Example

Next, enter your Password, Confirm Password, and select the Update button.

 New User Getting Started - Create an Account Password Creation Example

Get started by entering your email address and password and click the “Login” button.

New User Getting Started - Create an Account Logging In Example

Please update your profile information by selecting the Profile button as seen in the image below. 

New User Getting Started - Create an Account Profile Button Location

Complete the required information in your profile as seen below.

New User Getting Started - Create and Account Profile Update Image

Secure Your Password & Login:  Store your login and password in a secure location so they may be retrieved at a later date. You won’t be asked to update your password.


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