Pay Bill

Pay Online

Please visit our Self Service payment portal to pay your bill online.

Please note: We have recently upgraded to a new payment processing system. You will notice a visual change in the payment processing screen. Please proceed to enter credit card information to complete your payment as usual.

Pay by Phone

You can pay your bill 24/7 with our convenient automated phone payment system.
Simply call 503-681-6163 and have your account and customer number ready.

Pay In Person at the Hillsboro Civic Center:

Utility Billing Counter

Hillsboro Civic Center

Hillsboro Civic Center
1st Floor - Room C135

150 E. Main St.
Hillsboro OR 97123

Dropbox

Hillsboro Civic Center – South Parking Lot

A payment dropbox is located in the South Civic Center Parking Lot at the corner of SE Washington St. and Main St.

Pay By Mail

If you DO NOT have your payment stub:
City of Hillsboro Utility Billing
150 E. Main St.
Hillsboro OR 97123

If you HAVE your payment stub:
City of Hillsboro Utility Billing
PO Box 3838
Portland OR 97208-3838

Set up Automatic Direct Withdrawal

Electronic Funds Transfer (EFT) will automatically deduct funds from your checking or savings account on a regular basis and shall remain in effect until you cancel.

Use our online forms to start, cancel, or change your Electronic Funds Transfer. You can also fill out our printable EFT Request Form to mail-in or deliver in-person.

If you have any questions, please email our utility billing team or call 503-681-6163.

Once setup for EFT payments, you will continue to receive a utility bill in the same billing cycle as you currently do, allowing you time to review the charges and notify the Utility Department of any discrepancies.

  • There may be a delay of one billing period before EFT payment is activated.
  • Your bank account information must be verified before we can initiate automatic deduction.
  • Continue to pay your utility bill as you normally have until you receive a utility bill that states: 
    "Electronic Funds Transfer – DO NOT PAY".

Effective September 1, 2018, EFT payments will be deducted automatically from your bank account on the due date shown on your utility bill.

If you wish to cancel or change EFT, please notify the City of Hillsboro Utility Billing Department in writing at least one week before the due date of your utility bill.

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