About the Library

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Mission, Vision, and Values

Many snapshots of library patrons holding "For Everyone" signs

Vision

Welcoming and inclusive, the Hillsboro Public Library is a world-class system where our entire community gathers, connects, and explores.

Mission

For Everyone | Para Todos

Our Core Values

Guiding all of our work at the Hillsboro Public Library are the City of Hillsboro Core Values as well as the American Library Association’s Core Values of Librarianship. The Hillsboro Public Library interprets the guidance offered by these documents into these four core values:

  • Provide equitable access for all.
  • Empower the user.
  • Be a welcoming community space.
  • Encourage innovation and lead change.

The Hillsboro Public Library believes the Core Values of Librarianship, as set out in the American Library Association statement of the same name and codified in the Library Bill of Rights and the Freedom to Read Statement, are the essential foundation on which public librarianship rests. Those values include: Access, Confidentiality, Democracy, Diversity, Education, and Lifelong Learning, Intellectual Freedom, Service, and Social Responsibility.

Brookwood Library
Brookwood Library

Brookwood Library houses almost 300,000 items on two floors. The storytime room and materials for young people are on the first floor, along with movies, music, large print books, and materials in various world languages. Coffee shop service is available in the lobby. On the second floor, shelving stacks of adult nonfiction and fiction collections are on the north end of the building. Other features of the second floor include an art gallery area, a quiet reading room with newspapers and magazines, study rooms and conference rooms. Public computers are located on both floors. Study rooms, conference rooms and computers may be reserved and used with your library card.

Backed by Dawson Creek corporate park and with over 300 parking spaces in front, this 77,000 square foot building includes rentable spaces for community organizations and events.

Brookwood Library began providing library services in 1914 with a Carnegie funded building on Second Avenue and Lincoln Street. In 1975 the Library was moved to a new building in Shute Park and in 1990 the Tanasbourne Town Center Library became a branch of Hillsboro when the area annexed. As the City grew, larger space was needed and the current building was purchased in 2005. The library collections moved from leased space in the Tanasbourne Village Mall for this building’s opening of the first floor in May 2007.

Shute Park Library

Less than a year after swinging sledgehammers kicked off the demolition of the original Shute Park Library’s interior, a new, beautifully-designed community gathering spot opened in March of 2014.

Shute Park Branch

Originally built and opened in 1975, Shute Park Library had undergone extensive renovations over a period of 10 months. Historic restoration specialist David Wark of Hennebery Eddy Architects built on Shute Park Library’s original, open design in creating a visible and inviting space that features lower stacks, a reflective ceiling, light-finished wood and considerable natural light.

Shute Park Library is over 15,000 square feet, with 57,000 books, CDs, DVDs, magazines and other items, while 140 new seating places give the community an opportunity to stay and read a while. On the outside, 280 first lines from books, poems and songs grace the new glass wall entrance on the west side.

Underneath the finishes and design work, all building systems have been replaced – heating and air conditioning, roof, electrical, plumbing, security and data. Seismic reinforcements can be seen in diagonal beams across some north windows and t-beams running overhead east and west.

The Book-O-Mat
Book-O-Mat

The Book-O-Mat is open 24 hours a day, seven days a week.

This kiosk—the first of its kind in Oregon—is stocked with bestsellers and movies for checkout. The Book-O-Mat is located on the Civic Center Plaza at 150 E Main Street to bring the Library closer to another section of the community in a high-traffic, high-visibility location. With farmers markets, festivals, and other events, the Downtown location will serve residents from around the City, in addition to those who work and live close to the Civic Center.

The Book-O-Mat is currently loaded with about 200 items; library staff will continue to add selections and rotate the collection periodically to bring in fresh materials, which will focus on new and popular materials for adults and children.

The Book-O-Mat was the first implementation the Hillsboro Wayfinding Project, an initiative to build identity and pride, and help locals and visitors navigate and discover Hillsboro. More pedestrian and vehicular directional signs, information kiosks, and welcome gateways have been installed and will continue to appear throughout the City.

Strategic Plan

Strategy 1 – Continuously Improve Upon Our Core Services

Support Literacy and Learning

  • Help our youngest community members develop a love of books, reading, and learning.
  • Support a lifetime of continuous, informal learning.

New and Popular Collections

  • Cultivate a Community of Readers.
  • Expand and evolve our innovative collections.

Student Success

  • Strengthen our relationship with the Hillsboro School District to foster and support student achievement.
  • Develop services and events that spark curiosity in students of all ages.

Customer Experience

  • Offer transformational experiences for our users.
  • Continue to build upon our shared commitment to inclusive, welcoming spaces.

Strategy 2 – Respond to Community Needs Using Data-Driven Decision Making

  • Move beyond quantitative results to illuminate the Library’s impact.
  • Seek to understand how changing demographics and needs will shape services.

Strategy 3 -- Capitalize on the Trust the Library has Within Our Community

  • Address systematic and participatory barriers to bolster community involvement.
  • Support an engaged community.
  • Encourage equity in workforce development.
  • Partner to ensure civic service delivery.

Strategy 4 – Expand the Reach of the Library

  • Ensure the continued provision of neighborhood-based library services.
  • Facilitate community connections and partnerships.
  • Bring library access to our users, wherever they are.
  • Engage the community in unexpected ways.
  • Focus on innovative solutions and services to ensure and expand library access.
  • Explore new options for virtual services.
Strategic Plan Process

Process

As we began the strategic planning process to set the Library’s course for the next three years, it was essential to the Library that we look beyond our current services and constraints and explore what was possible. In 2017, Library staff, the Library Board, members of the community, and a number of consultants started the process through a series of design thinking opportunities, community engagement sessions, informal input gathering from patrons, and a review of local and industry trends, innovations, and constraints.

During the spring and summer of 2018, Library staff, the Board, and consultants engaged in a strategic planning process to set the Library’s course for the next three years.

In preparation, the team reviewed the Hillsboro 2035 Community Plan, the Hillsboro Comprehensive Plan, the department’s core values, Quality Service Standards, and demographic data. This information lays the foundation for the planning to begin.

The vision was set first, followed by a new mission statement. Then the Board and department leadership gathered for an all-day retreat to set initiatives and goals that would lead to a work plan for the staff to follow. Action items for each goal and measurements of success were the final additions to the strategic plan.

Strategic Plan Results

Results

  • Hillsboro Public Library is for everyone.
  • It is a starting point for everyone.
  • A safe place for everyone.
  • Equity, access, and respect for everyone.
  • Lifetime learning for everyone.

The full list of measurements, which address each goal in the strategic plan, can be found in the annual work plan released each year to the Library Board. Our focus with this plan is, where possible, to move away from input and output measures, such as the number of staff hours or our circulation or visit statistics, as a way to measure success. Instead, the Library Board and library staff will find ways to measure the outcomes and impacts our services may provide our community, moving beyond hanging our success on one number (even though having nearly one million visitors a year is nothing to sneeze at!) to instead paint a fuller, richer picture of our work supporting our community’s interests.

Some examples of our measurements of success are:

  • At-risk children who participate in library programs are better prepared for kindergarten.
  • Hillsboro Library users can identify ways the library serves their needs over their lifetime, and as interests change.
  • Community members drive the collaborative expansion of the Library of Things program, incorporating experiential learning opportunities, such as field trips, cooking classes, sewing classes, or other sensory programming.
  • Library visitors of every identity – gender, race, socio-economic status, etc – feel welcome and safe, and that the Library is for them.
  • Library visitors can identify the critical role of libraries in creating inclusive communities.