COVID-19 Notice – City facilities and playgrounds are closed until further notice in an effort to mitigate the spread of COVID-19 in our community. Dog parks, tennis courts, and select park amenities are open.
The rink is approximately 3,000 square feet and is 26 feet wide by 115 feet long.
What is the entry cost and are there any discounts?
Entry with skate rental is $13 adult and $10 children aged 4-11. Children aged 3 and younger are free. If you bring your own skates entry is discounted by $2. Discounts are offered on specific days. Check back during the season for special offers. No refunds or exchanges allowed.
How long can I stay on the ice?
Skating is by 90-minute sessions only. Sessions start at 10 am, 12 pm, 2 pm, 4 pm, 6 pm and 8 pm. Sessions are 90 minutes with a 30 minute break to allow for ice resurfacing and skate maintenance. Sessions may sell out. Your ticket is only valid for the session you purchased.
Ticket sales begin 15 minutes prior to the start of a session. Sessions may sell out so it is strongly recommended to arrive on time and with more than 30 minutes left in a session. Sessions are first come, first serve. Stay as long or as little as you would like during the 90-minute session you purchased.
Limited skate sizes available at one time.
What if I arrive with only 10 minutes left in a session?
You have two options: (1) skate for 10 minutes in that session, or (2) purchase a ticket for the next session, and then wait 30-40 minutes for rink maintenance. We will do our best to expedite ticketing and skate distribution to speed up your wait time. No refunds or exchanges allowed.
Is there an opportunity for wheelchair skate?
We are equipped to handle wheelchair access and wheelchairs are allowed provided an adult companion pushes the wheelchair and wears our “spikey” cleats over their shoes. Wheelchairs are requested to stay within 10 feet of the perimeter boarding. All areas of Winter Village are engineered to meet ADA approved guidelines.
Do I have to fill out a waiver before I skate?
The ice rink operation provided by Ice America meets the highest safety and quality standards. All skaters (or guardians for under 18) must sign a release and waiver of liability and assumption of risk agreement. You must fill out a waiver before entering the rink environment. Waivers are filled out one time and are good for the entire season.
Do you offer skating lessons?
At this time skating lessons are not available. Please check Portland metro ice rink arenas for more information: Sherwood Ice Arena, Winterhawks Skating Center, and Mountain View Ice Arena.
Where are the restrooms located at Winter Village?
There are no restrooms inside the ice rink area. The nearest restrooms are outside the rink located near the oak trees and the Rowlock parking garage. Directional signs will be displayed.
Outside food is permitted. No food or drink on the ice. Many local shops are located next to the plaza and in the Orenco Station area.
If my child only sits on a Bobby, does he or she still need an ice skating ticket?
Yes, every guest who enters the skating rink needs an ice skating ticket. Kids 3 and under are free; however it is not recommended they are on the ice unassisted. All customers MUST wear skates for their own safety and the liability issues associated with noncompliance.
What is a Bobby skating aid rental?
A Bobby is a seal-shaped skate aid, like a mini-shopping cart or stroller. A child or adult can push it in front of him to help balance. A small child can also sit on the front of the Bobby while the adult pushes. You can rent a Bobby for $5 per session. On busy sessions Bobbys may sell out.
Is it real ice? Is it cold?
Yes, it is real ice and it will be 10-15 degrees cooler then the ambient air temperature. The skating rink is outdoors. Please dress accordingly. We recommend gloves and long pants for safety.
What if it rains or snows? What about a weather closure?
The entire rink area is covered so normal winter weather will not impact skating conditions. If Winter Village closes for any reason, we will make a public announcement on our website, through our Parks & Recreation Facebook page and through local news outlets.
When are the busiest/less crowded times?
Evenings and weekends are the busiest times to visit the rink. To avoid large crowds, we recommend you visit as close to the opening time as possible. That is also the best time for small children and/or inexperienced skaters.
What is the capacity on the ice?
The rink holds approximately 70 skaters. The entire space holds around 85 people.
Where is parking?
The most convenient way to experience Winter Village is by taking the MAX train. The Orenco Station MAX stop is right next to Jerry Willey Plaza. Find a nearby park’n’ride, then ride a stop or two to the plaza. If you are traveling by car, there is free 2-hour street parking and free parking, free 2-hour parking in the Rowlock apartment building and free parking in the Vector apartment building.
Where is the Winter Village at Jerry Willey Plaza located?
Jerry Willey Plaza is located at 943 NE Orenco Station Loop, Hillsboro, OR 97124, adjacent to the Orenco Station MAX stop. The major cross streets are NE Century Boulevard and NE Cherry Drive. Taking the MAX is the most convenient and easiest way to get to Winter Village.
Do I have to pay if I’m not ice skating? Is re-entry allowed?
All paid admissions receive a hand stamp. A hand stamp gives you re-entry during the session you purchased. Skaters leaving the venue temporarily should leave skates at rental counter. Those not skating and are only accompanying a skater do not need to pay to enter the venue. No refunds or exchanges allowed.