This webpage will be updated as more information is available.
Coronavirus Information and Impacts
The health and well-being of our community members, employees, businesses, and partners are our top priority. We appreciate your efforts to stay informed and to help reduce the spread of the virus.
The City of Hillsboro is adhering to guidance from health authorities with expertise. Please refer to the health experts below for updated coronavirus data and the latest health and safety guidelines.
Para información e actualizaciones del Oregon Health Authority en español, siga OHA en Español en Facebook.
Hillsboro Civic Center Open, Other Facilities and Playgrounds Remain Closed
The Hillsboro Civic Center is now open for in-person service needs. City of Hillsboro libraries, recreation buildings, and other public facilities remained closed until further notice in an effort to mitigate the spread of COVID-19 in our community. Read the latest announcement for more information. Lea el anuncio en español.
Together, We Can Stop COVID-19 Discrimination
On May 5, the Hillsboro City Council issued a letter to address discrimination related to COVID-19. Read the Stop Coronavirus Discrimination Letter from City Council in eight languages.
Supporting Our Community
The City of Hillsboro recognizes the unique and diverse needs of our community members during the COVID-19 crisis. Find information and resources for health care and food access, reporting hate crimes and discrimination, domestic violence crisis support, mental health care, eviction protection, and more on our updated COVID-19 Community Resources webpage.
On May 7, Governor Kate Brown announced new details of her framework for rebuilding a safe and strong Oregon, including new guidance for counties and businesses on the phased reopening process. For the latest updates, visit the State of Oregon COVID-19 webpage and read the State's Reopening Guidance for details.
Washington County entered Phase 1 of reopening on June 1, 2020.
Phase 1 allows for limited reopening of restaurants and bars, personal services, gyms, and malls, and gatherings of up to 25 people with physical distancing in place.
Other Statewide Closings, Rules, and Recommendations
Oregon Governor Kate Brown has also announced the following actions to slow the spread of the coronavirus and protect the health of Oregonians:
- May 1, 2020: The Oregon Health Authority released the COVID-19 Strategic Testing Plan for Oregon.
- May 1, 2020: The Office of the Governor extended Oregon's state of emergency through July 6, 2020.
- April 30, 2020: Oregon's Plan to Stop the Spread of COVID-19 to expand testing and case investigation, continue to isolate infected individuals quarantine those who may have been exposed, and begin statewide active surveillance of the presence of the virus.
- All K-12 schools are closed and non-essential school-associated gatherings and group activities are canceled, including field trips, parent meetings, and competitions.
- Physical distancing measures are recommended, including: increased physical space between employees in offices and worksites, limited in-person meetings, limited travel, and staggered work schedules where possible.
The Hillsboro City Council agreed to extend the City's declaration of emergency until Wednesday, June 17 during its regularly scheduled meeting on Tuesday, May 19.
The City still has the ability to reopen facilities earlier than June 17 if services can be safely restored while protecting public health. In extending the emergency, the City Council also extended the timeframe that residential and commercial renters are protected from eviction in Hillsboro.
Formally Declaring a State of Emergency
A state of emergency provides the City with increased flexibility in terms of resources, purchasing, and emergency response options. The declaration enables the City and staff to be in the best position to serve the community where needed most.
- March 17: City Council ratified City Manager Robby Hammond's declaration of a state of emergency.
- March 31: City Council agreed to change the City’s Municipal Code to allow the City’s ongoing emergency declaration to continue for an additional 30 days, extending the declaration to April 30.
- April 28: City Council agreed to extend the emergency declaration to May 20.
- May 19: City Council agreed to extend the emergency declaration to June 17.
Thursday, March 12
- Library, Parks & Recreation programs canceled
- Governor Brown announces school closure
- Hillsboro City Council issued a statement
Friday, March 13
- State of Emergency declared
- Libraries and Parks facilities closure announced for March 15
Sunday, March 15
- Libraries and Parks facilities closure began
Monday, March 16
- City launched COVID-19 website
Tuesday, March 17
- City facilities closure announced for March 18
Wednesday, March 18
- Emergency Operations Center activated
- City facilities closure began
Thursday, March 19
- $1.1 million in community support announced
Monday, March 23
- Playgrounds, sports courts closed in Hillsboro
- Statewide Stay Home, Save Lives Executive Order
- Small business grant program activated
Tuesday, March 24
- City facilities closure extended to April 28
Wednesday, March 25
- Commercial and residential eviction moratorium approved by the City Council
Monday, March 30
- Small business grant funding increased, second round of grant applications announced
Tuesday, March 31
- Emergency Declaration extended to April 30
Thursday, April 2
- Hillsboro announced partnership with Washington County to establish a respite shelter at the Comfort Inn & Suites
Tuesday, April 7
- Hillsboro launched “Food 2 You” food pantry delivery program
- Second round of emergency small business grants were accepted
Friday, April 17
- Emergency shelter at The Salvation Army building opened for people experiencing homelessness who do not have COVID-19 symptoms
Tuesday, April 21
- The City announced that closure of libraries, recreation buildings, and other public facilities will continue into May. City staff will provide the next community update no later than Monday, May 18.
Friday, April 24
- The City announced that Library and Parks & Recreation Facilities will remain closed through the end of May. An update will be provide by Monday, May 18.
Tuesday, April 28
- City Council agreed to extend the City's emergency declaration to May 20
Tuesday, May 5
- City Council released a Stop COVID-19 Discrimination Letter in eight languages.
Friday, May 15
- The City announced that libraries, recreation buildings, and other public facilities will remain closed to the public through at least Monday, June 1. The next update will be shared no later than June 1.
Tuesday, May 19
- Emergency Declaration extended to June 17
Monday, June 1
- The Hillsboro Civic Center is now open for in-person service needs
Federal and State Tax Filing: Extended to July 15, 2020
Federal and State Tax Filing Deadlines have been extended to July 15, 2020.
Oregon Tax Information
- Visit the Oregon Department of Revenue website
- Email firstname.lastname@example.org
- Call 503-378-4988
Federal Tax Information
Real ID Act Enforcement: Extended to October 1, 2021
Oregonians will need a Real ID card or other federally approved form of identification to board a flight or enter secure federal facilities after October 1, 2021. Standard licenses may still be used to vote, drive, and apply for state and federal benefits.
Real ID Act Information
- Visit the Department of Homeland Security website.
- Visit the Oregon Department of Transportation website for Frequently Asked Questions about Real IDs in Oregon.
Thursday, March 5 and Friday March 6
H.R. 6074: Coronavirus Preparedness and Response Supplemental Appropriations Acts, 2020
Provides $8.3 billion in emergency funding for:
- Medical: Testing, treatment, vaccine research, equipment, telehealth temporary policy change, grants to state, local, and tribal health agencies, and CDC emergency funding
- Small Business: $20 million to the Small Business Administration disaster loans programs
- International Response: $1.6 billion for evacuations and emergency preparedness at U.S. embassies and international State Department facilities
Saturday, March 14
H.R. 6201: Families First Coronavirus Response Act
- Paid Leave: Requires employers with less than 500 employees to provide two weeks of paid sick leave to employees unable to work due to the coronavirus, including school closures. Also provides up to three months of paid family and medical leave related to COVID-19.
- Unemployment: Provides almost $1 billion to the states to process and pay unemployment insurance.
- Food Insecurity: Provides almost $1 billion for nutritional assistance for those experiencing food insecurity.
Provides more than $2 trillion in emergency economic relief for businesses, families and individuals affected by the coronavirus pandemic.
- Economic Impact Payments: One-time payments of $1,200 to adults who make a gross income of $75,000 or less and $500 per child. Lower payments for households with higher incomes.
- Small Business Loans: $349 billion for lending programs for small business that maintain their payroll levels.
- Local Governments: $150 billion of support for state, local, and tribal governments that will face loss of tax revenue to provide health, education, and housing services.
- Health Care Systems: $150 billion to support the health care system as we experience a dramatic surge in need.
- Support for Nurses: $255 million of investment per year to support nurses.
- Election Security: $400 million in grants for election security.
- Unemployment: An additional $600 per week in unemployment benefits, which are now available to part-time workers, gig workers, the self-employed, and contractors. Also expands unemployment insurance by 13 weeks and provides enhanced benefits for four months.
Services and Facility Updates
The Hillsboro Civic Center is open for in-person service needs. City of Hillsboro libraries, recreation buildings, and all other public facilities will remain closed until further notice in support of the continued efforts to mitigate the spread of COVID-19 in our community.
The continued closures balance the City’s prioritization of the health and well-being of employees and the community at large with City employees’ role as trusted public servants.
Continuing Essential Services
Essential City services that have continued uninterrupted during the COVID-19 pandemic include:
- Police services
- Fire & Rescue services
- Emergency Operations Center (EOC)
- Drinking water, utility services, and garbage collection
- Public Works and Parks Maintenance services
- Development services
- Capital projects
City phones continue to be answered and employees continue to work remotely whenever possible.
City leaders will continue to monitor guidance from Governor Kate Brown and the Oregon Health Authority on the appropriate time to reopen additional City facilities and playgrounds.
Many upcoming public meetings will take place virtually via Zoom and are open to the public. Some meeting times may have changed. Please check our Meetings and Events Calendar for the updated schedule and Zoom links.
Please Note: Most public meetings are not receiving public comment during the meeting. In most cases, written comment can be emailed prior to the meeting. Please check the individual meeting agenda for further direction and email addresses to send public comment.
All scheduled court hearings through June 23 have been canceled. To save everyone time and avoid larger gatherings, you will be notified by mail about your scheduled court date.
Visit our Municipal Court Citation Information webpage to learn how to handle your citation without appearing in person.
The Utility Billing office and Hillsboro Civic Center are now open for regular business hours for service needs that cannot be accomplished online or by phone.
Access Utility Billing services online or by phone:
- To pay your bill, set up a service, or report a leak, call 503-681-6163
- Pay your bill online
- Pay by mail or leave payment at a dropbox
- Activate service
- Shut off service
Support for Customers Affected by COVID-19
Water and utility services from the City of Hillsboro will not be discontinued during this time. In addition, the City has stopped charging late fees on past due bills and is extending payment arrangements with customers who are unable to pay their bills when due. Please contact our Utility Billing staff at 503-681-6163 to set up a payment arrangement.
Customers will continue to receive bills notifying them of the balance owed.
Library facilities will remain closed until further notice.
Do not return library materials. Nothing that you have checked out will accrue fines while libraries are closed.
Any requested items held at a closed library will remain on hold for you until the library re-opens.
Library due dates are extended to June 30, 2020.
Our Digital Library is Open
As a reminder, countywide online library services such as e-books and streaming video, will still be available. Explore and enjoy our Digital Library services.
Parks & Recreation facilities will remain closed until further notice.
Select Parks Amenities Open
Dog parks, tennis and pickleball courts, Reedville Creek skate park, Orchard Park disc golf course, and Rood Bridge Park's watercraft launch opened May 23.
Other park amenities such as playgrounds, basketball courts, sports fields, and picnic shelters remain closed.
Parks and Trails Open
All Hillsboro parks and trails will remain open for exercise and walking, but community members should take the need for physical distancing seriously and maintain at least six feet separation from others.
Parks & Recreation programs, classes, concerts, leagues, facility rentals, events, and public meetings are canceled until further notice.
Garbage and recycling services continue to operate in the City of Hillsboro. Please contact your waste hauler if you are having difficulty paying your bill. They can assist you with alternative payment arrangements. You can also contact the City at 503-681-6191 for answers to your questions.
Waste Haulers in Hillsboro
Contact your waste hauler for the most current information on garbage and recycling services, or to make payment arrangements.
- Evergreen Disposal & Recycling (formerly Cornelius Disposal): 503-357-3510
- Garbarino Disposal and Recycling: 503-647-2335
- Hillsboro Garbage Disposal: 503-648-4219
- Pride Disposal: 503-625-6177
- Washington County Drop Box Service: 503-531-8843
- Waste Management: 1-800-808-5901
- Not sure who your waste hauler is? Find your waste hauler on Washington County's website.
Health and Safety
For the health and safety of our waste haulers, please bag up your garbage as tightly and securely as possible.
Please delay your disposal of bulky waste like couches and appliances during the COVID-19 pandemic. Handling large items presents a health risk for garbage haulers. Some may not take them at this time. Please contact your hauler for alternatives.
Also, please don't flush cleaning or disposable wipes down the toilet. These belong in the trash. Keep your pipes and the City’s sewer system clear and avoid costly overflows.
Portland General Electric
NW Natural Gas
On March 13, more than 700 companies and associations signed the Keep Americans Connected Pledge, effective for 60 days, to:
- Continue service for customers unable to pay bills due to the coronavirus pandemic,
- Waive associated late fees, and
- Open WiFi hotspots to any American who needs them.
Visit the Federal Communications Commission website to see if your internet provider signed the pledge. Please contact your internet provider directly for more information about your service.
Phone and Internet Assistance
Low-income households may qualify for Oregon Lifeline, a federal and state government program that reduces the monthly cost of phone or broadband service.
Visit the Oregon Public Utility Commission website to determine if you qualify.
Current Cancellations and Postponements in Hillsboro
To slow the spread of coronavirus and protect our community members’ health, the City of Hillsboro is making thoughtful decisions to cancel the following (this list will be updated):
These programs and activities are canceled until further notice.
- Programs and events involving more than 25 people
- All in-person Library programs, classes, group activities, and public meetings
- All Library meeting room and study room reservations
- All in-person Library events, including AARP Tax Help, Red Cross Blood Drive, the USCIS naturalization ceremony, and the Friends of the Library Book Sale
Parks & Recreation
- Parks & Recreation in-person programs, classes, concerts, leagues, facility rentals, and events
- Please note: We are evaluating which programs in the Summer Activities Guide will be able to move forward. Visit our Activities Guide webpage for more information.
- If you or a family member are registered for a current paid Parks & Recreation program, a credit will be placed on your Parks & Recreation account for canceled classes.
Fire & Rescue
- All public events at Hillsboro fire stations, including station visits, ride alongs, and presentations
- Home Water Audit on-site visits
As the state reopens, it's important to remember the risks. We must all do our best to protect ourselves and one another.
- Stay home if you are sick or at increased health risk
- Use cloth, paper or disposable face coverings in public
- Frequently wash your hands for 20 seconds with soap and water or use hand sanitizer
- Avoid touching your eyes, nose, and mouth with unwashed hands
- Practice physical distancing — avoid close physical contact with people
- Cover your coughs and sneezes with a tissue or with your sleeve
- Clean your cell phone regularly
- Read OHA's answers to frequently asked questions.
- Ask general questions about coronavirus by dialing 2-1-1.
- You can call 7 days a week, from 8 am to 11 pm, for answers to your basic COVID-19 questions, or visit 211info.org.
- Receive coronavirus updates through email or text message.