This webpage will be updated as more information is available.
The health and well-being of our community members, employees, businesses, and partners are our top priority. We appreciate everyone’s efforts to stay informed and to help reduce the spread of the virus.
As part of our preparedness efforts, the City of Hillsboro is adhering to guidance from health authorities with expertise.
Thursday, March 12
Library, Parks & Recreation programs canceled; Governor Brown announces school closure
Friday, March 13
State of Emergency declared; Libraries and Parks facilities closure announced for (3/15)
Sunday, March 15
Libraries, Parks facilities closure began
Tuesday, March 17
City facilities closure announced for (3/18)
Wednesday, March 18
Emergency Operations Center activated; City facilities closure began
Thursday, March 19
$1.1 million in community support announced
Monday, March 23
Playgrounds, sports courts closed in Hillsboro; Small business grant program activated
Tuesday, March 24
City facilities closure extended to April 28
Wednesday, March 25
Commercial and residential eviction moratorium approved by the City Council
Please Utilize These Health Experts for Accurate Coronavirus Information
City Council Approves Eviction Protections for Renters in Hillsboro
The Hillsboro City Council approved new protections for residential and commercial renters impacted by the COVID-19 pandemic during a special meeting on Wednesday, March 25.
The Council voted unanimously to approve a temporary moratorium order that prevents residential and commercial tenants from being evicted because of nonpayment of rent, late charges, utility charges, or any other service charges or fees due to wage loss or loss of business income resulting from the COVID-19 pandemic.
Visit our COVID-19 Community Resources webpage to learn more.
From the State of Oregon:
If you’re not sure about an activity, skip it. Staying at home as much as possible during this time will save lives.
Failure to comply with the order will be considered an immediate danger to public health and subject to a class C misdemeanor.
Allowed (must keep 6 feet from others):
- Hospitals and health care
- Grocery stores
- Take-out/delivery from restaurants and bars
- Pet stores
- Gas stations
- Certain retail stores
- Outdoor activities like walking your dog, jogging, or biking in your neighborhood
- Child care facilities and babysitters (only if abiding by new rules)
- Social gatherings (parties, celebrations) with people from outside of your household
- Dine-in restaurants and bars
- Nightclubs and concerts
- Shopping at outdoor or indoor malls and retail complexes
- Fitness: Gyms, sports and fitness centers, health clubs, exercise, dance, and yoga studios
- Grooming: Hair salons, barbershops, nail salons, massage parlors, non-medical wellness spas, cosmetic stores, tattoo parlors
- Entertainment: Theaters, amusement parks, arcades, bowling alleys, music concerts, sporting events, museums, skating rinks
- Outdoors: State parks, playgrounds, campgrounds, pools, skate parks, festivals
Other Statewide Closings, Rules, and Recommendations
Oregon Governor Kate Brown has announced the following actions to slow the spread of the coronavirus and protect the health of Oregonians:
- All gatherings of more than 25 people are canceled statewide effective March 17 for four weeks. Exemptions are for workplaces, grocery stores, pharmacies, retail stores, and essential locations.
- All K-12 schools are closed and non-essential school-associated gatherings and group activities are canceled, including field trips, parent meetings, and competitions.
- Social distancing measures are recommended, including: increased physical space between employees in offices and worksites, limited in-person meetings, limited travel, and staggered work schedules where possible.
Should I call 911 if I see people congregating?
No. 911 is reserved for police, fire, and medical emergencies. Community members wishing to report a large gathering or other violation of the Governor’s Executive Order may do so by calling Washington County non-emergency dispatch at 503-629-0111.
Are police arresting or ticketing people in public or in violation of the Governor’s Executive Order?
City of Hillsboro Police Officers who find community members in violation of the Stay at Home Order will first seek voluntary compliance by educating and warning them. Only as a last resort would citation or arrest be utilized if a community member fails to comply with the lawful direction of a police officer. Should this happen, they may be arrested or cited for a class C misdemeanor, which is the lowest level of criminal conduct designation, or another law, if applicable.
Will I be pulled over for driving on the highway?
You will not be stopped driving for violation of the Governor’s Executive Order, which specifically outlines efforts to avoid large gatherings. It does not restrict the movement of individuals in the community. However, if you are committing a traffic violation or crime independent of the order, you may be stopped, just like any other day.
Do I need documentation from my employer deeming me essential?
No. City of Hillsboro Police Officers are not looking for any type of special paperwork from your employer.
Do I need a special placard on my car when going to work or if I drive for work?
No. There is no special documentation or placards for community members going to work or permitted activities.
If the business where I work is closed, can I still go to work if my employer requires it? Won’t I be arrested?
While the order prohibits the public from congregating at a closed business, the employer may still have work to do on site. As long as employees are not conducting business prohibited by the Executive Order, it is okay to still be at the worksite. No “passes” or paperwork are required.
What about my kids that may congregate in a place without my permission, like a skate park?
We know children don’t always take parental advice and may ignore direction. Officers will likely approach youths found in violation and educate them on the order. Citations and arrests are reserved for only the most extreme circumstances and, therefore, extremely unlikely. Please remind your children all skate parks, playgrounds, sports courts, and public recreation equipment in City of Hillsboro parks are closed.
Is this martial law?
No, not even close. There are no curfews, and community member movements are not restricted under the Governor’s Executive Order. While details are offered in the order relating to social distancing, specific business closures, and non-essential social gatherings, community member movements are generally unrestricted.
Formally Declaring a State of Emergency
City Manager Robby Hammond has formally declared a state of emergency for the City of Hillsboro as a precautionary measure to provide the City with increased flexibility in terms of resources, purchasing, and emergency response options for the coronavirus. The declaration enables the City and staff to be in the best position to serve the community where needed most. Other cities in the region are considering or planning to take similar action.
"To be clear, we are not declaring a public health emergency. That is not our role," Hammond said. "Rather, this action will allow us to buy the necessary equipment and supplies related to our response, if necessary, without being slowed down by certain processes. It will also allow us to adjust our staffing and City operations to best serve the community should that become necessary."
The City Council voted to ratify this declaration on Tuesday, March 17.
The coronavirus is not something to take lightly. We will listen to the health experts from the Oregon Health Authority, the Washington County Department of Health and Human Services, and the Centers for Disease Control and Prevention. As a community, we need to respect their expertise and guidance.
Some of us are more vulnerable than others. We are particularly concerned for Hillsboro residents with existing health conditions and people experiencing homelessness.
We are also mindful that students, families, and seniors rely on meal assistance through the Hillsboro School District’s free and reduced lunch program and through the Hillsboro Community Senior Center’s food program.
While the City of Hillsboro does not provide public health services like Washington County or the State of Oregon, we do provide other critical services that residents rely upon. We understand our responsibility as public servants to ensure continued operations, but you may see further impacts on non-essential events.
We have canceled all events in the City of Hillsboro where more than 250 people are scheduled to gather, including our upcoming Youth Invasion event at the Hillsboro Civic Center. Beyond that, the City is assessing all operations and taking actions to help reduce the spread of the coronavirus.
City employees will continue to follow CDC recommendations, such as providing enhanced cleaning and sanitization of City facilities; providing hand sanitizer; and, limiting the sharing of objects, items, and toys. The City is also prepared to work with residents who may require flexibility with utility payments during this time.
We encourage you to follow the health experts’ guidance. Wash your hands. Practice social distancing. Stay home when you are sick.
For those who are healthy, we want to remind you how important our local business community is, and we encourage you to continue to support them and their employees.
Let’s remember what connects us all: a love of our community and a desire to serve each other. Thank you."
Services and Facility Updates
City of Hillsboro facilities will remain closed to the public through April 28 in an effort to mitigate the spread of COVID-19 in our community. This includes all City of Hillsboro office buildings, libraries, and recreation facilities.
This extraordinary action is being taken to balance the City’s prioritization of the health and well-being of City employees and the community at large during this current health emergency with City employees’ role as trusted public servants.
Essential City services that will continue uninterrupted include:
- Police services
- Fire & Rescue services
- Emergency Operations Center (EOC)
- Drinking water, utility services, and garbage collection
- Public Works and Parks Maintenance services
- Development services
- Capital projects
- Core support services
The City’s Emergency Operations Center (EOC) has been activated and City employees have been advised to continue their work from home, whenever possible.
The decision to extend the facilities closure is in alignment with Governor Kate Brown's executive order to reopen schools on Wednesday, April 29 at the earliest. The facilities closure will be reevaluated as City staff learn more and receive further guidance from Governor Kate Brown and the Oregon Health Authority.
All scheduled court hearings for April and May have been canceled and will resume on Tuesday, June 2. To save everyone time and avoid larger gatherings, you will be notified by mail about your scheduled court date.
Visit our Municipal Court Citation Information webpage to learn how to handle your citation without appearing in person.
All Utility Billing services are available online or by phone, and the office is closed to the public for the time being.
- To pay your bill, set up a service, or report a leak, call 503-681-6163
- Pay your bill online
- Pay by mail or leave payment at a dropbox
- Activate service
- Shut off service
Support for Customers Affected by COVID-19
Water and utility services from the City of Hillsboro will not be discontinued during this time. In addition, the City has stopped charging late fees on past due bills and is extending payment arrangements with customers who are unable to pay their bills when due.
Customers will continue to receive bills notifying them of the balance owed.
Do not return library materials. Nothing that you have checked out will accrue fines while libraries are closed.
Any requested items held at a closed library will remain on hold for you until the library re-opens.
Library card accounts that were due to expire will be extended through April 30.
Our Digital Library is Open
As a reminder, countywide online library services such as e-books and streaming video, will still be available. Explore and enjoy our Digital Library services.
The City of Hillsboro has closed all playgrounds, sports courts, and public recreation equipment effective March 23 at noon. This decision follows direction from the Oregon Health Authority and Oregon Governor Kate Brown to maintain social distancing of at least six feet during the COVID-19 public health and economic crisis.
All Hillsboro parks and trails will remain open for exercise and walking, but community members should take the need for social distancing seriously and maintain at least six feet separation from others.
Parks & Recreation programs, classes, concerts, leagues, facility rentals, events, and public meetings are canceled until further notice.
Garbage and Recycling
For the health and safety of our waste haulers, please bag up your garbage as tightly and securely as possible.
Please don't flush cleaning or disposable wipes down the toilet. These belong in the trash. Keep your pipes and the City’s sewer system clear and avoid costly overflows.
Contact your waste hauler for the most current information on garbage and recycling services and service interruptions. Find your waste hauler on Washington County's website.
- Evergreen Disposal & Recycling (formerly Cornelius Disposal): 503-357-3510
- Garbarino Disposal and Recycling: 503-647-2335
- Hillsboro Garbage Disposal: 503-648-4219
- Pride Disposal: 503-625-6177
- Washington County Drop Box Service: 503-531-8843
- Waste Management: 1-800-808-5901
Portland General Electric
NW Natural Gas
Other Helpful Community Links
Current Cancellations and Postponements in Hillsboro
To slow the spread of coronavirus and protect our community members’ health, the City of Hillsboro is making thoughtful decisions to cancel the following (this list will be updated):
Effective on March 18, 2020, the City of Hillsboro has closed City facilities to the public in an effort to mitigate the spread of COVID-19 in our community.
These programs and activities are canceled through April 28:
- Programs and events over 25 people
- All Library programs, classes, group activities, and public meetings
- All Library meeting room and study room reservations
- All Library events, including AARP Tax Help, Red Cross Blood Drive, the USCIS naturalization ceremony, and the Friends of the Library Book Sale
Parks & Recreation
- All Parks & Recreation programs, classes, concerts, leagues, facility rentals, events, and public meetings
- If you or a family member are registered for a current paid Parks & Recreation program, a credit will be placed on your Parks & Recreation account for canceled classes.
Fire & Rescue
- All public events at Hillsboro fire stations, including station visits, ride-alongs, and presentations
- Home Water Audit on-site visits
Other Events and Activities
- April 5: Portland Timbers 2 match at Hillsboro Stadium
- March 24: Parks & Recreation Commission Meeting — CANCELED
- March 24: Transportation Committee Meeting — CANCELED
We are monitoring updates on local COVID-19 cases. A committee of City employees continues to review operational decisions and assess additional impacts on our community.
Americans over the age of 60 and those with underlying health issues are urged to take precautions, including social distancing. City staff remain in contact with public health agencies and are planning for the continuation of City services in the event that further cancellation of events and programs are necessary.
- Follow the Statewide Executive Order: Stay at Home Except for Essential Needs
- Frequently wash your hands for 20 seconds with soap and water
- Use hand sanitizer
- Practice social distancing — avoid close contact with people
- Avoid touching your eyes, nose, and mouth with unwashed hands
- Cover your coughs and sneezes with a tissue or with your sleeve
- Clean your cell phone regularly
- Wash your hands and stay home except for essential needs, and especially when you're sick – this is worth repeating
- Read OHA's answers to frequently asked questions.
- Ask general questions about coronavirus by dialing 2-1-1.
- You can call 7 days a week, from 8 am to 11 pm, for answers to your basic COVID-19 questions, or visit 211info.org.
- Receive coronavirus updates through email or text message.