The health and well-being of our community members, employees, businesses, and partners are our top priority.
Have a question about the coronavirus (COVID-19) that is not answered below? Email the City of Hillsboro and we'll respond as soon as possible and update this page.
Health and Prevention
The City of Hillsboro will comply with the Executive Order, which is effective as of March 23, 2020.
State of Oregon Stay at Home Except for Essential Needs Order
From the State of Oregon:
If you’re not sure about an activity, skip it. Staying at home as much as possible during this time will save lives.
Failure to comply with the order will be considered an immediate danger to public health and subject to a class C misdemeanor.
Allowed (must keep 6 feet from others):
- Hospitals and health care
- Grocery stores
- Take-out/delivery from restaurants and bars
- Pet stores
- Gas stations
- Certain retail stores
- Outdoor activities like walking your dog, jogging, or biking in your neighborhood
- Child care facilities and babysitters (only if abiding by new rules)
- Social gatherings (parties, celebrations) with people from outside of your household
- Dine-in restaurants and bars
- Nightclubs and concerts
- Shopping at outdoor or indoor malls and retail complexes
- Fitness: Gyms, sports and fitness centers, health clubs, exercise, dance, and yoga studios
- Grooming: Hair salons, barbershops, nail salons, massage parlors, non-medical wellness spas, cosmetic stores, tattoo parlors
- Entertainment: Theaters, amusement parks, arcades, bowling alleys, music concerts, sporting events, museums, skating rinks
- Outdoors: State parks, playgrounds, campgrounds, pools, skate parks, festivals
Enforcement in Hillsboro
City of Hillsboro Police Officers who find community members in violation of the Stay at Home Order will first seek voluntary compliance by educating and warning them. Only as a last resort would citation or arrest be utilized if a community member fails to comply with the lawful direction of a police officer. Should this happen, they may be arrested or cited for a class C misdemeanor, which is the lowest level of criminal conduct designation, or another law, if applicable.
No. Coronavirus (COVID-19) is known to spread from person to person through close contact, similar to how the flu is transmitted. There is currently no evidence to support that Coronavirus is transmitted through drinking water.
Protection of public health is Hillsboro Water Department’s number one priority. Before reaching Hillsboro customer’s taps, water is filtered, cleaned, and treated at the Joint Water Commission Water Treatment Plant in Forest Grove.
The comprehensive treatment process removes, disinfects, and chemically inactivates viruses, bacteria, and other living organisms from the drinking water, including COVID-19. Water served by the City of Hillsboro Water Department is safe to drink and use.
These very specific virus transmission questions are best answered by the experts at the Oregon Health Authority. Visit the Oregon Health Authority's Frequently Asked Questions webpage. Another option is to dial 2-1-1 for general questions.
Coronaviruses are generally thought to be spread from person-to-person through respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with food. Before preparing or eating food it is important to always wash your hands with soap and water for 20 seconds for general food safety. Throughout the day wash your hands after blowing your nose, coughing or sneezing, or going to the bathroom.
It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.
In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from food products or packaging that are shipped over a period of days or weeks at ambient, refrigerated, or frozen temperatures.
The OHA is advising community members with symptoms to contact their primary healthcare provider to determine whether testing is advised. Emergency rooms should not be considered a primary source for patient-requested testing.
If you have further questions about the possibility of testing sites in Hillsboro, please contact the Oregon Health Authority.
Please dispose of material that may be infected with biological waste in the home as you would normally do: inside a garbage bag that is tied closed and put into the curbside garbage bin. For the health and safety of our waste haulers, please bag up your garbage as tightly and securely as possible.
No. Even if wipes claim to be “flushable,” they have the potential to back up your pipes and create sewage treatment issues. The proper way to dispose of non-flushable items – including all disinfecting and baby wipes – is to simply throw them away in the garbage.
With the demand for wipes being heightened since the coronavirus pandemic, greater pressure has been put on the Sanitary Sewer System, wastewater treatment plants, and home plumbing.
We can only advise that you continue looking or calling stores to ask. Additionally, there is information online on how to make your own hand sanitizer if you wish to purchase the necessary ingredients.
City Services and Facilities
Water and utility services from the City of Hillsboro will not be discontinued during this time. In addition, the City has stopped charging late fees on past due bills and is extending payment arrangements with customers who are unable to pay their bills when due.
Customers will continue to receive bills notifying them of the balance owed. Utility bills can be paid online, by phone, by mail, or by leaving payment at the Civic Center Dropbox. Visit our Pay Bill webpage for more information.
Based on our billing and fee structure, customers should not see a dramatic increase in their monthly bill.
The City charges $2.43 per one hundred cubic feet (ccf) of water for the first 8 ccf of water used. One hundred cubic feet of water is equal to approximately 748 gallons of water. A typical residential customer uses about 8 ccf of water, which calculates to $19.44 per month for just the water use portion of their bill.
If you would like to learn more about the City’s utility services and rates, please visit our Utility Billing Fee Information webpage.
Playgrounds, Sports Courts, and Public Recreation Equipment Closed
The City of Hillsboro has closed all playgrounds, sports courts, and public recreation equipment effective March 23 at noon.
Parks and Trails Open
All Hillsboro parks and trails will remain open for exercise and walking, but community members should take the need for social distancing seriously and maintain at least six feet separation from others.
At this time, camps starting in May and throughout the summer have not been canceled contingent on the status of the COVID-19 virus.
To register, visit our Summer Camps webpage or call 503-681-5397.
Private Businesses and Services
One option to consider is whether you may be able to use the State of Oregon's Work Share program. It helps employers prevent layoffs by reducing the schedules of workers, instead of laying them off, while benefits help to offset employees' lost wages.
Oregon Office of Emergency Management
The Oregon Office of Emergency Management is recruiting volunteers for low contact hands on opportunities as well as virtual and remote volunteer opportunities.
Hands on Greater Portland
Hands On Greater Portland has compiled a list of nonprofit partners and their needs. Visit their COVID-19 Hands On Community Support webpage for more information.
Additional Volunteer Opportunities
For additional opportunities to volunteer or donate, please call 211 or visit 211info.org.
Our Hillsboro Fire & Rescue Department welcomes donations of new, unused N95 personal protective masks for our first responders. Please call our Main Fire Station at 503-681-6166 to arrange for drop-off or to schedule a pickup.
The Oregon Office of Emergency Management is also collecting offers of goods and services such as masks, gloves, hand sanitizer, and other Personal Protective Equipment (PPE).
- Ask questions geared to your child’s age level.
- Focus on helping your child feel safe, but be truthful.
- Speak calmly and reassuringly.
- Give your child specific things they can do to feel in control, like handwashing.
- Keep checking in with your child.
Have a question about the coronavirus (COVID-19) that is not answered above? Email the City of Hillsboro and we'll respond as soon as possible and update this page.