The Office of Innovation

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Innovation is one of the City of Hillsboro’s core values.

The City embraces innovation because developing creative and practical solutions allows us to provide world class services for our community.

The Office of Innovation helps improve the way we deliver services and provides new and effective solutions for tough problems our community faces.Our innovation efforts focus on policy analysis and program enhancements to tackle persistent issues.

The Office of Innovation also oversees the City’s process improvement program, Eureka!, which helps employees make incremental improvements to individual processes and services. Click below to learn more about the work the Office of Innovation is doing.

A group of employees brainstorm in the Office of Innovation as part of Eureka

Employees brainstorm innovative solutions in the Office of Innovation.

Our Methods
Our Team
  • In the fall of 2018, the Office of Innovation developed Data Privacy Principles and designed a data privacy program to guide the collection, storage, and use of community members’ personal information.

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  • In keeping with Hillsboro’s tradition of forward-planning, we are developing recommendations for managing our fuel during an emergency event that limits the fuel supply we depend on to deliver critical services to our community.

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  • In the Eureka! Process improvement program, employees are empowered to work together to find improved ways to do their jobs and enhance methods to deliver services.

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  • Eureka! Challenge

    The Eureka! Challenge consists of a 30-day project in which a small team of employees is selected to dedicate 100% of their time to working together to come up with solutions to a pre-identified key challenge or opportunity the City faces.

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