City of Hillsboro, OR
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Welcome to the City of Hillsboro Utility Billing!
Utility Billing manages billing, accounts, and customer service as a division of Hillsboro's Finance Department.
See our contact information & business hours.
How to Read Your Utility Bill
Watch the Video in English
Watch the Video in Spanish
Contact Us
Email: Email Utility Billing
Phone: 503-681-6163
After Hours/Emergency: 503-615-6775
Fax: 503-681-6213
Start or Stop Service:
Pay Your Bill: Payment Options
Address
150 E Main Street
Civic Center, 1st Floor
Hillsboro, Oregon 97123
Business Hours
8 am to 5 pm, Monday through Friday
Offices are closed on weekends and holidays.
Visit the calendar for upcoming holiday closures.
Payment Drop Box
A payment drop box is located in the Civic Center's south parking lot at the corner of SE Washington St. and N 1st Ave.
Having trouble paying your bill?
Visit our Utility Assistance webpage or call 503-681-6163 to see if you qualify for a flexible payment plan or bill relief.
You can also find information on reduced garbage rates, energy & rent assistance, food pantries, weatherization programs, and more on our Community Resources webpage.
Services, Charges, and Rates
Depending on where you live, your City of Hillsboro utility bill charges may include:
- Drinking Water (fixed & use charges)
- Sanitary Sewer (fixed & use charges)
- Surface Water Management — Storm Sewer (fixed & use charges)
- Transportation Utility Fee
- Community Service Fee (charged to South Hillsboro customers to fund park development)
All charges are billed by the City of Hillsboro but not all rates are set by the City of Hillsboro.
The City partners with Clean Water Services to provide Sanitary Sewer & Surface Water Management services and bills on their behalf.
Visit our Utility Rate Adjustments webpage to learn more about when & how the rates on your bill are reviewed and adjusted to support the costs of providing quality utility services throughout the community.
Activation fees & documentation are required to start service. Learn more on our Activate Service page.
