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Finance Notice:

The City of Hillsboro is aware of an issue where payments made to the City may appear as “HiLight” rather than “City of Hillsboro” in the short description on a customer payment statement.

  • This issue seems to be isolated to one bank.

  • The City is working with the bank in question to resolve the naming issue.

  • If you have experienced this issue, please contact the customer service number on the back of your bank card and report the error.

City staff can confirm that your payment was applied to the correct account. Please contact the City department or team that you made the payment to and staff can verify your payment.

Pay Online

Utility Bill Pay Online Graphic

Please visit our payment portal to set up an account and pay your bill online.

The system’s features make it fast and easy to pay:

  • Secure, user-friendly customer portal
  • Mobile payments from any device
  • Recurring payment options
  • View and pay multiple accounts
  • A one-time payment feature 

Forgot your username or password? Visit the payment portal and follow the "Forgot your password" link. 

For additional information about the payment portal, read the Frequently Asked Questions.

Link to our payment website.

Pay by Phone

You can pay your bill 24/7 with our convenient automated phone payment system.

Simply call 503-681-6163 and have your account and customer number ready.

Pay In Person at the Hillsboro Civic Center

Utility Billing Counter

Hillsboro Civic Center 
1st Floor - Room C135 
150 E. Main St 
Hillsboro OR 97123

8 am to 5 pm, Monday through Friday
Offices are closed on weekends and holidays

Dropbox

Hillsboro Civic Center – South Parking Lot

A payment dropbox is located in the South Civic Center Parking Lot at the corner of SE Washington St. and Main St.

Pay By Mail

If you DO NOT have your payment stub: 
City of Hillsboro Utility Billing 
150 E. Main St. 
Hillsboro OR 97123 
If you HAVE your payment stub: 
City of Hillsboro Utility Billing 
PO Box 3838 
Portland OR 97208-3838

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