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Our City » Departments » Finance » Utility Billing

Utility Rate Adjustments

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Drinking water, sanitary sewer, storm sewer, transportation road maintenance, Butternut Creek Park in South Hillsboro

Your Utility Services

Depending on where you live, your City of Hillsboro utility bill may include: 

  • Drinking Water
  • Sanitary Sewer
  • Surface Water Management (Storm Sewer)
  • Transportation Utility Fee 
  • Community Services Fee (charged to South Hillsboro customers to fund park development)

Rate Setting & Billing

All charges are billed by the City of Hillsboro but not all rates are set by the City of Hillsboro.

These rates are set by Clean Water Services (CWS) and billed by the City on their behalf: 

  • CWS Sanitary Sewer Fixed Charge
  • CWS Surface Water Management Fixed Charge
  • Portion of Sanitary Sewer Average Use Charge

Visit our Sanitary Sewer & Surface Water Management Rate Adjustments page to learn more.

2025 Typical Residential Household's Monthly Utility Bill

Graphic representing the Typical Residential Household's Monthly Utility Bill in 2025

Drinking Water (6,000 gallons): $53.18 or 38% of the utility bill

  • Set by the City of Hillsboro Utilities Commission

Transportation Utility Fee: $9.11 or 7% of the utility bill

  • Set by Hillsboro City Council

Sanitary Sewer: $59.92 or 43% of the utility bill

  • $12.23 set by Hillsboro City Council
    (COH Sanitary Sewer Fixed Charge & Portion of Sanitary Sewer Average Use Charge)

  • $47.69 set by Clean Water Services
    (CWS Sanitary Sewer Fixed Charge & Portion of Sanitary Sewer Average Use Charge)

Surface Water Management: $17 or 12% of the utility bill

  • $14.08 set by Hillsboro City Council
    (COH SWM Fixed Charge)

  •  $2.92 set by Clean Water Services
    (CWS SWM Fixed Charge)
2026 Typical Residential Household's Monthly Utility Bill

2025 Typical Residential Household Monthly Utility Bill Chart

Total: $147.59

Drinking Water (6,000 gallons): $56.22 or 38% of the utility bill

  • Set by the City of Hillsboro Utilities Commission

Transportation Utility Fee: $10.60 or 7% of the utility bill

  • Set by Hillsboro City Council

Sanitary Sewer: $62.31 or 42% of the utility bill

  • $13.19 set by Hillsboro City Council
    (COH Sanitary Sewer Fixed Charge & Portion of Sanitary Sewer Average Use Charge)

  • $49.12 set by Clean Water Services
    (CWS Sanitary Sewer Fixed Charge & Portion of Sanitary Sewer Average Use Charge)

Surface Water Management: $18.46 or 13% of the utility bill

  • $15.48 set by Hillsboro City Council
    (COH SWM Fixed Charge)

  •  $2.98 set by Clean Water Services
    (CWS SWM Fixed Charge)

Rate Adjustments

The City of Hillsboro adjusts utility rates to support:

  • Maintaining & repairing aging infrastructure
  • Equipment & staffing
  • State & federal permitting
  • Costs to provide quality services throughout the community

To make adjustments, the City typically:

  • Conducts a rate study
  • Creates proposed rates
  • Invites the community to comment on proposed adjustments
  • Seeks approval of proposed adjustments by the Utilities Commission (for drinking water only) or Hillsboro City Council

Visit our Utility Billing webpage to learn more about your utility services and how to read your bill. 


Rate Adjustment Schedules & Processes

Drinking Water

Drinking Water Rates

Schedule: Adjusted every two years

Most Recent Adjustment: The Utilities Commission approved the City’s proposed water rates for 2025 & 2026 on October 8, 2024. Rates are effective on January 1, 2025 and January 1, 2026. Visit the Water Rates webpage for more information.

Next Adjustment: Fall 2026, to take effect on January 1, 2027


Sanitary Sewer & Surface Water Management

Sanitary Sewer COH Fixed Charge

Adjustment Schedule: Adjusted every two years

Current Adjustment: The Hillsboro City Council approved the proposed sanitary sewer rates on October 15, 2024. Rates are effective on January 1, 2025 and January 1, 2026. Visit the Sanitary Sewer & Surface Water Management Rates webpage to see the approved rates.

Next Adjustment: Fall 2026, to take effect on January 1, 2027

Sanitary Sewer CWS Fixed Charge

Sanitary Sewer CWS Fixed Charge: Adjusted every year

Recent Adjustment: In effect as of July 1, 2025. See “Sewer Base Charge” information on the Clean Water Services Rates and Billing webpage for more details.

Next Adjustment: June 2026 to take effect July 1, 2026

Sanitary Sewer Average Use Charge

Average Use is a fee charged by the City of Hillsboro based on the amount of water supplied to a property as it typically exits through a drain leading to the sanitary sewer system.

The City calculates the fee for each individual customer based on the customer’s average water use from November to April during the previous year. It is recalculated for each customer every year in July & August to establish the next year’s billing.

The City of Hillsboro sets rates for a portion of the Sanitary Sewer Average Use Charge.

Current Adjustment: The Hillsboro City Council approved the proposed sanitary sewer average use rates on October 15, 2024. Rates are effective starting on January 1, 2025 and January 1, 2026. Visit the Sanitary Sewer & Surface Water Management Rates webpage to see the approved rates.

Next Adjustment: Fall 2026, to take effect on January 1, 2027

Clean Water Services sets rates for a portion of the Sanitary Sewer Average Use Charge.

Recent Adjustment: In effect as of July 1, 2025. See “Sewer Base Charge” information on the Clean Water Services Rates & Billing webpage for more details.

Next Adjustment: June 2026 to take effect July 1, 2026

Surface Water Management CWS Fixed Charge

Adjustment Schedule: Adjusted every year

Recent Adjustment: In effect as of July 1, 2025. See “Surface Water Charge” information on the Clean Water Services Rates & Billing webpage for more details.

Next Adjustment: June 2026, to take effect July 1, 2026

Surface Water Management COH Fixed Charge

Adjustment Schedule: Adjusted every two years

Current Adjustment: The Hillsboro City Council approved the proposed Surface Water Management fixed charge October 15, 2024. Rates are effective on January 1, 2025 and January 1, 2026. Visit the Sanitary Sewer & Surface Water Management Rates webpage to see the approved rates.

Next Adjustment: Fall 2026, to take effect on January 1, 2027


Transportation Utility Fee (TUF)

Transportation Utility Fee

Adjustment Schedule: Adjusted every two years. 

Current Adjustment: The Hillsboro City Council approved the proposed Transportation Utility Fee on December 3, 2024. Rates are effective on January 1, 2025 and January 1, 2026. Visit the Transportation Utility Fee webpage to see approved rates.

Next Adjustment: Fall 2026 to take effect on January 1, 2027.


Community Service Fee

South Hillsboro Community Service Fee

Adjustment Schedule: The South Hillsboro Community Service fee increases by 3% annually on January 1 for all customer categories.

Next Adjustment: The fee will increase by 3% annually. For single-family residential customers, 3% represents an increase of $0.43 from the 2025 rate of $14.33 per month to the 2026 rate of $14.76 per month. 


Utility Bill Assistance

The City of Hillsboro is committed to helping customers in need. If you are having trouble paying your utility bill, visit the City’s Utility Assistance webpage or call 503-681-6163 to see if you qualify for a flexible payment plan or bill relief options.

You can also visit our Community Resources webpage to find information on reduced garbage rates, energy & rent assistance, food pantries, weatherization programs, and more.


Contact Us

For questions about your utility bill and rates, please email Utility Billing or call 503-681-6163.

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