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Contact Water Staff

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Business Hours

  • 8 am to 5 pm, Monday through Friday
  • Offices are closed on weekends and holidays

Water Department 

Services: Backflow, water rates and System Development Charges, public information, lead-in-water test kits.
  • Call: 503-615-6700
  • Fax: 503-615-6595
  • Email
  • Visit: Hillsboro Civic Center, 150 E Main Street, Third Floor, Hillsboro, OR 97123

Services: Leak notifications, water conservation tips, rebates, and home water audits.

  • Call: 503-615-6767
  • Fax: 503-615-6595
  • Email
  • Visit: Hillsboro Civic Center, 150 E Main Street, Third Floor, Hillsboro, OR 97123

Services: Bulk water permit, newly purchased meter installation request, water pressure concerns.
  • Call: 503-615-6700
  • Fax: 503-615-6705
  • Email
  • Visit: 390 W Main Street Hillsboro, OR 97123

Emergencies

  • Business Hours Emergencies: 503-615-6700
  • After-Hours Emergencies (Pager): 503-615-6775 (enter your phone number – including your area code – for a call back)

Utility Billing

Services: Pay City utility bill, start/stop service, utility bill financial assistance, leak adjustment, fee information.

  • Call: 503-681-6163
  • Fax: 503-615-6213
  • Email Utility Billing
  • Visit: Hillsboro Civic Center, 150 E Main Street, First Floor, Hillsboro, OR 97123

Other Important Contact Information

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