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COVID-19: Many City facilities and all playgrounds are closed. View our City Facilities and Parks Status Map to see what's open.
Get the latest coronavirus updates on our COVID-19 webpage. Para actualizaciones en español, visite nuestra página de Noticias.
PPE Grants Open: Apply for the Hillsboro Protective Equipment Grant for small businesses. Solicite una subvención para pequeñas empresas.

Outdoor Leak Information

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Expand/Contract Questions and Answers

  • At what point does the waterline become the customer's responsibility?

  • Can HWD fix a leak on the customer's side of the meter?

  • How do I get a waterline from the water meter to my house located

  • HWD installed a piece of copper on the backside of the meter. What is that for?

  • My meter box has water in it so there might be a leak. If there is a leak, who is responsible for fixing it?

  • My meter says I have a leak. Can you help me find it?

  • The meter says there is a leak. How do you know if it's on my side of the meter?

  • Who do I contact to shut off water to install/modify our plumbing?