Water Rate Information

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The City of Hillsboro Water Department carefully manages drinking water rates to ensure equity for all customers.

Water Rate Setting Process

The Hillsboro Water Department is funded solely by water rates and System Development Charges (SDCs). The Department does not receive any tax revenue or money from the City of Hillsboro’s general funds.

Water rates for the Water Department service area are established and approved on an annual basis by the City of Hillsboro Utilities Commission – not the City Council. This occurs after an extensive review of the revenue requirements and costs underlying any rate proposal.

Setting rates is a public process and includes opportunities for input throughout the year to discuss rate challenges and seek ideas and solutions for managing cost issues.

The Utilities Commission does not set, or have authority over, other fees or charges included on the Utility Bill, including:

  • Sanitary Sewer and Surface Water Management Local Service Fee
  • Sewer Base and Usage Charge
  • Surface Water Management
  • Transportation Utility Fee (TUF)

No Water Rate Increase in 2018

The Water Department has shifted its rate adjustment schedule to better align with other City services that are included on the City Utility Bill. For this reason, there will not be any water rate adjustment in 2018. Any approved adjustment will go into effect January 1, 2019.

Proposed 2019 Drinking Water Rate Adjustment

Close up of a water glass with a Hillsboro logo

Hillsboro Water Department Finance staff are currently using water rate modeling software to forecast potential rate increases needed to meet the water system’s financial needs and the future needs of the community.

In September 2018, the Hillsboro Water Department will announce a proposed water rate adjustment for 2019. Information will be posted here, on this webpage.

If approved by the City of Hillsboro Utilities Commission, the water rate change will be applied only to the water portion of the City of Hillsboro Utility Bill on January 1, 2019. The rate adjustment will not be applied to sanitary sewer, surface water, or transportation utility fees; those charges are managed by the City of Hillsboro Public Works Department and Clean Water Services.

Click here to access the Water Rate brochure.

Water Rate Public Hearing & Feedback Opportunities

The City of Hillsboro Utilities Commission will host a water rate Public Hearing on Monday, October 8, at 6:30 pm in Room 113 at the Hillsboro Civic Center, 150 East Main Street. At the hearing, the Utilities Commission will invite community feedback regarding the proposed 2019 water rate adjustment for all rate classes served by the Hillsboro Water Department, including residential, commercial, and industrial.

If unable to attend the hearing, questions and/or comments can be submitted until 12 noon, Friday, October 5. Here’s how:

  • Online Feedback Form: Coming Soon
  • In-Person/Mail: City of Hillsboro Water Department, RE: Water Rate Feedback, 150 East Main Street, Third Floor
  • Phone: 503-615-6702
  • Email

Next Steps

October 8, 2018: Water Rate Public Hearing

October 12, 2018
: Q&A document addressing questions/concerns expressed at the Water Rate Public Hearing will be available here, on this webpage, by Friday, October 12, 2018. Community members can request a mailed copy by calling 503-615-6543 or sending an email.

November 9, 2018: Public feedback regarding the proposed water rate change accepted until 12 noon on Friday, November 9, 2018:

  • Online Feedback Form: Coming Soon
  • In-Person/Mail: City of Hillsboro Water Department, RE: Water Rate Feedback, 150 East Main Street, Third Floor
  • Phone: 503-615-6702
  • Email

November 13, 2018: The City of Hillsboro Utilities Commission will vote on any proposed water rate adjustment at the Tuesday, November 13, 2018, regular monthly meeting at 1:30 pm in the Hillsboro Civic Center Conference Room 207. Members of the public are welcome; however, public comment won't be taken at this meeting.

November 14, 2018:
Results of the City of Hillsboro Utilities Commission vote on the proposed water rate change will be posted on this webpage November 14, 2018.

January 1, 2019:
If approved by the City of Hillsboro Utilities Commission, any water rate adjustment will take effect January 1, 2019.

Link to the 2017 Water Rates Brochure

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