City of Hillsboro, OR
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Finance Notice:
The City of Hillsboro is aware of an issue where payments made to the City may appear as “HiLight” rather than “City of Hillsboro” in the short description on a customer payment statement.
- This issue seems to be isolated to one bank.
- The City is working with the bank in question to resolve the naming issue.
- If you have experienced this issue, please contact the customer service number on the back of your bank card and report the error.
City staff can confirm that your payment was applied to the correct account. Please contact the City department or team that you made the payment to and staff can verify your payment.
Call Us:
Residential Customers:
503-693-4400
Business Customers:
503-693-4450
Monday through Friday 8 am to 5 pm
with limited After-Hours phone support during evenings and weekends
Connect With Us:
In-Person Payment & Equipment Returns:
Hillsboro Civic Center
Utility Billing Counter, First Floor
150 E. Main Street
Hillsboro, Oregon 97123
Business Hours
Monday through Friday
8 am to 5 pm
