Forgot Your Password?

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If you have forgotten your password, select the “Forgot password?” button located on the ProjectDox login page.  

Existing User Logging In - Image of Login Page Forgot Password Button location

You will be prompted to enter your registered email address. Type in your email address and select “Go”.

 Forgot Password - Image of Password Request Reset Code

You then will receive a message indicating that a Request code has been sent to your email.

Forgot Password - Image of Request Window

In your email, retrieve the Verification Code and enter it into the Verification Code field and click “Continue”. Please note that this Verification Code is only good for four hours. If it is not used within that time frame, click on the “Resend Code” button to get a new Verification Code. 

Forgot Password - Image of email Password Reset Request

Next, enter the Verification Code.

Forgot Password - Image of Verification Filed

You will be prompted to update your password and confirm.  Then select “Update” as shown in the image below.  

Forgot Password - Image of New Password Screen

When you have successfully reset your password, you will be taken back to the login screen.

Forgot Password - Image of Successful Password Reset - Beginning Login Screen